Patricia Fripp is an entertaining but educated and knowledgeable speaker. She has become a leading authority on sales and customer service techniques that will keep customers coming back for more.
High-energy, high-content, dramatically memorable presentations... Patricia Fripp delights audiences, electrifies executives who speak, and transforms sales teams. She offers fresh, usable ideas on getting, keeping, and deserving customers. An award-winning speaker, successful entrepreneur, and Past President of the National Speakers Association, Patricia is the author of Get What You Want and Make It So You Don't Have to Fake It.
As a keynote speaker, Patricia's topics include change, customer service, building business, leadership, and speaking skills. For more in-depth programs, she is well known for transforming sales teams who want a competitive advantage. She uses humor and real-life examples to illustrate her practical points. Fripp is known for her versatility, and often delivers the keynote and breakout sessions at the same meeting. Many of her clients hire her to help them prepare their presentations in advance of company meetings. As she frequently speaks at these meeting, it is very cost effective. Since 1980, over 100 groups per year bring Patricia in to speak. Some of her clients include IBM, Sears, Merrill Lynch, Pfizer, and American Payroll Association.