Charles Brennan is a leader in the sales industry, as well as a powerful speaker. His experience in sales and management programs has led him to help hundreds of companies unlock their sales potential.
Charles D. Brennan, Jr. is the author of American Management Association's best-selling paperback book Sales Questions that Close the Sale and award-winning book, Proactive Customer Service. President of Brennan Sales Institute, a professional advanced sales and management training company, his concepts have been introduced to over two million business professionals with an average reported increase in performance of 20 percent. He offers a new way to cultivate, nurture, and grow long-lasting, profitable relationships with both your customers and prospects.
Called a breakthrough approach by leading publications, his advanced concepts have enhanced and complimented the training format for many Fortune 500 and mid-sized companies. Holding a master's degree in Training and Development and a veteran of over 2000 seminars, he has been identified as one of the top sales trainers in the country.
Have you ever uncovered a customer's needs, provided a great solution and still don't get the order? Do you feel that your customers sometimes run you 'round and 'round without getting through? Do you feel you could do more with your customer service department?
Charlie Brennan's Advanced Consultative Selling and Proactive Customer Service Programs have been hailed by professional publications and participants alike as a breakthrough approach.
His in-depth interactive programs challenge seasoned (maybe even jaded) professionals, as well as eager new recruits, who find out point for point exactly how to build relationships with prospects and customers that...
Propel your prospects and customers to a new, far more productive level of conversation.
Make your organization and what it offers stand out from the herd.
Get you through to the real decision-makers.
Deepen and cement relationships with customers.
Strip the "veneer" and get to the client's core issues and real needs.
Skillfully bridge from one issue to another.
Resolve challenging issues or objections.
Charlie's keynote, half day/full day seminars and training programs give your team the advanced skills to answer the question, “Why Should People Buy From You?”
His presentations help your sales team create a new level of understanding, cooperation, and loyalty...to set you apart from the competition, overcome customer put-offs...shorten the sales cycle - with no price cutting or giving away the store. He offers several ways to get this training...which will be customized for your specific business and challenges.