Experienced Executive and Advisor to Executives, Bud Taylor helps leaders around the world improve their business results by using Innovation to link Employee Engagement and Customer Loyalty. Bud learned his trade by starting and managing his own businesses as well as holding vice-president level positions in global organizations such as: Deloitte, Synovate/Ipsos, and Towers Watson.
Bud knows that employees don’t work for their companies anymore; they work for their customers. Based on this insight, Bud has developed a set of methods and tools that use Innovation as the link in the virtuous performance value chain of:
Employee Engagement->Innovation->Customer Loyalty
This approach is documented in Bud’s award winning book:Customer Driven Change: What you customers know; Your employees think; Your managers overlook.
In his consulting work Bud has worked for clients such as: Whirlpool Corporation, Sony USA, Microsoft Europe, Toyota-South Africa, Canadian Pacific, National Commercial Bank of Saudi Arabia, Korea Telecom, and the Overseas Chinese Banking Corporation in Singapore.
Building on his work with this global client base, Bud has taken his inspirational message of change to speaking engagements in diverse locations such as: New York City, Toronto, Sao Paulo, Istanbul, Hong Kong, and Shanghai.
Bud is often called in to work with leaders in the management science field like: Gary Hamel, John Kotter, and Chris Trimble.
Executives such as the CEO of Korea Telecom attest to the quality of Bud’s work:“Bud was a valued advisor to the Board and the executive team during our two year transformation to become a more innovative business.”
Bud is a Canadian citizen, naturalized in the US and living in Dallas, Texas.
Watch Bud Taylor's Video.