Shep Hyken, CSP is a speaker and author who has been entertaining audiences with his unique presentation style for 24 years. He has been hailed as one of the top entertainer/magicians working the corporate field.  In 1983 he made the transition from entertainer to speaker. Hyken mixes information with entertainment (humor and magic) to create exciting programs for his audiences. 

Shep Hyken's most requested programs focus on customer service, internal service, customer relations, and a motivational program titled "You Are The Magic!" Shep Hyken has worked with hundreds of companies and associations ranging from "Fortune 500" size companies to smaller organizations with less than 50 employees. Some of his clients include American Airlines, Anheuser-Busch, AT&T, Fleming Foods, General Motors, Holiday Inn, Kraft, Monsanto, Shell Oil, Standard Oil and many, many more. 

(CSP stands for Certified Speaking Professional, and is a designation awarded by the National Speakers Association to individuals for certain achievements and education in the speaking profession.)